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Safety Management Principal Consultant

Baines Simmons are recruiting for a Safety Management Principal Consultant to not only take responsibility for ‘making a difference’ to customers across the Consulting, Training and Managed Services propositions but also to undertake the line management of a number of Senior Consultants and Consultants.

You will be pivotal to strategy delivery, continuous improvement of the portfolio and exploitation of SMARRT MAP™ as part of the Baines Simmons proposition, products and services and also work closely with your direct reports to deliver against the Baines Simmons strategy as per our key result areas. 

What you will be doing: 

Team Management

– Agreeing KPI’s for your team and managing performance throughout the year

- Assisting your team with personal development, coaching and mentoring

- Promoting and maintaining alignment of Baines Simmons’ products, services and tools

- Promoting, driving and communicating the BSL/AP strategy and facilitating upwards and downward communication between reports and the Baines Simmons management team

- Ensuring adherence to Baines Simmons policies, processes and standards 

- Ensuring the health and wellbeing of your team

- Promoting the ‘trusted advisor’ relationship with internal and external customers

Consultant Work:

You will work closely with all internal and external stakeholders to deliver successful products and services as per the following key result areas: 

1. Client Satisfaction 

- Deliver against, manage and assure standards for technical delivery, reporting and investigating occasions where quality has been compromised

- Continuously improve the client experience through the Baines Simmons Quality Management System (QMS) and feedback mechanisms 

2. World-Leading Proposition   

- Ensure products & services are developed, maintained and managed in accordance with Baines Simmons standards and processes

- Support Product Development - continuous monitoring/ reporting of product health, industry best practice, customer feedback and competing products

- Support the development of products & services from ‘cradle to grave’ 

- Ensure all products are aligned with SMARRT MAP™ and are relevant, current & stimulating

- Ensure all products & services have a complete package that supports operations, BD, marketing and client needs

- Act as the Proposition Leader of an area of SMARRT MAP™, for a management system or Subject Matter Leader for an area of the proposition

3. Business Development

- Support BD with pre-sales meetings / calls to scope customer needs and propose solutions

- Feed back opportunities/ client intelligence in support of Account Management plans

- Contribute to BD and Marketing activity, content and opportunities

- Manage Relationships with stakeholders and promote collaborative working with colleagues and Trusted Advisor status with customers

- Gain understanding and market intelligence of current and future needs 

4. Project & Programme Management  

- Ensure successful and profitable client projects / programmes that deliver client satisfaction, reputational status to create further account growth 

- Follow Baines Simmons QMS, procedures and standards to ensure quality output, continuous improvement and effective business management

5. People Development

- Provide technical development plan support to the Head of Consulting & Training 

- Conduct peer reviews and manage technical sign-off of Consultants to deliver Baines Simmons products & services

- Provide mentoring and on the job support to Consultants in support of their technical, professional and career development 

- Contribute to technical competence development by driving and presenting CPD sessions

6. Ambassadorship and Thought Leadership

- Represent Company values, strategy & purpose at industry, regulatory & client events 

- Lead, participate in and contribute to working groups that support industry improvement and regulatory enhancement

- Challenge the industry to drive world-leading thinking in support of the strategy

- Monitor and communicate changes in Industry and the market that will affect the business

- Provide subject specific output to support the sales and marketing plan, e.g. Proposition support, Thought Leadership Papers and articles on their given subject 

 Be an ambassador for change, championing sustainable cultural and behavioural change

What we are Looking for:

You will have a passion for the aviation industry and for helping to make a real difference and to take the customer on a journey.  You will also be able to convey complex information to the less technical and build trust and credibility with our customers.  

Essential attributes:

- Ideally experience in consulting and training for overall safety management  

- An ‘accountable mindset’ and willingness to role model the BSL values

- An ability to lead and develop people 

- An ability to see the bigger picture – across the aviation industry and the Training & Consulting market

- An ability to support/ drive the BSL strategy (as part of the Operational Management Team) and BSL proposition (as part of the Technical Steering Group)

- An ability to communicate effectively and positively

- An ability to manage internal (BSL) and external (Client) projects to budget/ timescales

- A solution-oriented individual who promotes an environment of Continuous Improvement

- Previous experience in a relevant technical area 

- A passion for making the skies a safer place

- Experience in, or a desire to provide training and consultation in your specialist area – training will be provided if you do not have experience 

- Flexibility, with a willingness and ability to travel nationally and internationally to provide services  

- Excellent communication skills 

- A valid UK driving licence and a vehicle 

- A customer focused approach to your work 

- Excellent relationship and rapport building skills

- Excellent problem-solving skills 

- A clear and logical approach       

Desirable attributes:

- Experience of people management

- An ability to manage conflict and/or poor performance

- An ability to foster customer relationships and drive the commercial pipeline

What We Offer:  

- A competitive basic salary 

- A car allowance 

- Mileage reimbursements  

- A pension Scheme 

- A gym wellbeing allowance  

- Generous holiday entitlement

- The opportunity for global travel – all reasonable expenses covered

- Money off and cash back offers on hundreds of retailers and service providers 

- Key training, mentoring and ongoing support & development

- A fun and friendly working environment within an “open-door” office atmosphere                                                   

- Career development opportunities within a company that invests in people and their personal development


VacancyId 3111
Location Fairoaks, Woking
Department Baines Simmons
Closing date 11/25/2018 12:00:00 AM
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