Accessibility links

Teléfono +331 4244 1131

Horario ininterrumpido

Aviation Support Specialist

The primary role of the Aviation Support Specialist is to provide comprehensive support to the Air Partner trading business across the Group in a fast paced and changing environment.  The role will encompass a variery of tasks including, flight watching and out of hours broking - maintaining and delivering a high level of customer service at all times.

 

Job Accountabilities

General responsibilities include, but not limited to:

  • Flight Support
  • Monitor and flight watch Air Partner group operated flights
  • Broker any out of hours private jet charter or ACMI requests whilst maintaining a high service level
  • Monitor news for breaking events
  • Field any EPD calls and, follow the callout procedure and search for suitable aircraft
  • Liase with brokers and EPD clients after an activation call
  • Monitor weather and Eurocontrol issues that could affect group flights, and communicate accordingly
  • Maintain the company database of suppliers and relevant information
  • Provide out of hours telephone and email management for the Air Partner group
    Service
  • To deliver first class service to Air Partner clients and operators within the 24 hour shift pattern

 

Job Knowledge, Skills & Experience

  • Ability to demonstrate a well established background in flight support and have a good understanding of the aviation industry
  • Exceptional customer service skills
  • Relevant previous experience within a flight support role is desirable
  • Demonstrable track record of integrity, honesty, trustworthiness and professionalism
  • Demonstrate the ability to provide first class client care
  • Excellent oral and written communication skills and ability to professionally represent the company
  • Excellent organisational skills with the ability to multi-task
  • High attention to detail with the ability to work to tight deadlines and under pressure
  • Willingness to be flexible as part of a small 24 hour team
  • Numerate with the ability to problem solve
  • Advanced Microsoft office skills
  • International experience and the ability to speak an additional language is an advantage
  • Ability to work under pressure and think outside of the box
  • Sound general aviation knowledge/background
  • Experience in CHMI/NM applications
  • Airline or airport experience is desirable

 

What We Offer

  • Competitive basic salary
  • An excellent variety of employee benefits and a generous holiday entitlement
  • Opportunity for global travel
  • Key training, mentoring and ongoing support & development

If you are looking for a new challenge with an exciting, fast moving, successful company, please send your CV to careers@airpartner.com

VacancyId 3043
Location Gatwick, West Sussex
Department Operations
Closing date 30/11/2018 0:00:00
Email To careers@airpartner.com