Travel Consultant

The role of the Travel Consultant is to support the Senior Travel Consultant and Travel Manager in ensuring that a seamless service is provided to both internal and external clients.

Job Accountabilities

Provide support to the Travel Division in booking schedule service flights (predominly groups from the initial enquiry through to departure)
Achieve targets set for each financial year
Assist in the smooth running of the department
Provide a first class service to clients and attain feedback
Assist with the preparation of customer refunds
Generate leads to increase the departments account portfolio
Assist with overseeing groups off at Gatwick and Heathrow airport

Job Challenges

Working towards proactively growing the business by increasing the number of active clients and turnover
Commercial awareness – ‘Thinking outside of the box’

Job Knowledge, Skills & Experience

Excellent understanding and knowledge of the travel industry and the changing markets within it
IT Literate, proficient in Excel and Outlook
Numerate
Excellent team player
Flexible approach and adaptable to change
GDS and airfares knowledge, Amadeus preferred
Geographical and airline knowledge is essential
Highly motivated and customer focused
Ability to multi-task, prioritize pro-actively and work well under pressure to meet deadlines
Excellent communication skills both written and verbal
Extremely organised, with a high attention to detail
Presentable with the confidence to meet clients, suppliers and conduct sales
Understanding of booking group flights, ticketing and a sound knowledge of airline fare rules is an advantage

What We Offer

Competitive basic salary
An excellent variety of employee benefits and a generous holiday entitlement
Opportunity for global travel
Key training, mentoring and ongoing support & development

If you are looking for a new challenge with an exciting, fast moving, successful company, please send your CV to careers@airpartner.com

VacancyId 3041
Location Gatwick, West Sussex
Department Travel
Closing date 30/11/2018 1:00:00
Email To careers@airpartner.com