Our On Board Courier service is moving small packages and documents on the next regular scheduled passenger flight. It’s one of the fastest mode of cargo transportation and also known as hand carry.
Our global network of couriers are carefully selected professionals and our service stands for maximum speed with the highest security.
The Air Partner RED-TRACK system provides you with a valuable real-time in-transit visibility by updating you and your contacts via SMS, email and/or online-diary.
Cargo: Small spare parts for a Bombardier Global 5000 aircraft
Aircraft: OBC on scheduled aircraft
Route: IAD (Washington) – LHR (Biggin Hill)
Our US office received a call late in the afternoon from a freight forwarder specialized in time critical AOG shipments. The parts were located in New York area and were urgently needed for a stranded Bombardier Global 5000 aircraft in Biggin Hill (BQH). We were able to quickly source a courier in New York who rented a car to do the pickup himself. The best connection into the UK to London Heathrow (LHR) was from Washington DC (IAD) but weather and road conditions getting to Washington DC were not ideal. Air Partner realised that everything had to run smoothly in order to catch the last flight for this day out of Washington DC. The heavy rain and wind had its impact on the time schedule but in the end the courier made it to DC on time and checked in with the spare part. The flight departed at 22:15 and arrived at 10:30 the next morning in LHR. After one hour in the taxi the courier arrived safely with the spare part in BQH. The technicians could directly start to repair their aircraft which was being chartered by one of their ultra-high-net-worth clients who wanted to fly to the Bahamas with family. Later in the afternoon the aircraft could depart on time with their passengers on board, heading to the Bahamas. Although there were obstacles Air Partner had to overcome the team showed the right attitude and creativity to make its customer happy and fulfilled the tight time schedule.
On our blog we show the steps that you need to do in case you have to move quickly small parts for an AOG. You can also find all information that we require to be able to react as quick as possible. Find out more!
Read more about other AOG services that we offer:
Air Partner's RED-TRACK technology is a unique and innovative tracking system and provides valuable real-time in-transit visibility by updating you and your contacts via SMS, email and/or online-diary.
UK: +44 1293 844 873, email@example.com
Germany: +49 221 966 933 55, firstname.lastname@example.org
France: +33 1 42 44 11 00, email@example.com
Turkey: +90 212 663 1020, firstname.lastname@example.org
USA: +1 954 359 4329, email@example.com
Italy: +39 02 668 251 17, firstname.lastname@example.org
Spain: +44 1293 844 873, email@example.com
Singapore: +65 6653 4115, firstname.lastname@example.org