As the COVID-19 outbreak continues, we continue to work around the clock to organise last minute and evacuation flights for groups. To help you plan your travel, we have answered some of the questions you might have at this time about flying with your group. The situation is constantly evolving, so please speak to an Account Manager for the most up to date information. You can contact us directly on firstname.lastname@example.org or +44 1293 844 887.
Yes, we are working closely with operators to secure availability. As it is a fast-moving situation, the spare capacity tends to be very fluid. This means availability gets booked up quickly and we are therefore seeing fast turnarounds of flight bookings.
The biggest challenge at the moment are the travel restrictions, which is a continuously evolving situation. However, we have all the latest information and can provide you with advice and solutions to help you get where you need to be. In general, the current travel situation allows citizens to fly into their home country. Contact our team who can advise you on your specific enquiry.
Due to short-term visibility of availability, it is generally best to give as much notice as possible. We can however organise last-minute flights with much less notice.
We recommend that you are prepared to make a quick decision once we have sent you a proposal, so that we can secure your aircraft. This is due to availability going quickly in a fast-moving and changing market.
We are working closely with all of our partners to make sure that every aircraft undergoes deep cleaning before each use. In addition, all crew members are fully briefed in hygiene precautions and additional hygiene products are available on each flight. We are in constant communication with airports and other suppliers to guarantee security and speedy service for our clients.
We have supported individuals, governments and organisation across the world with evacuation flights during a number of crises, such as the Ebola outbreak, the Arab Spring and delivering aid and relief in response to natural disasters. Earlier on in the COVID-19 crisis, we worked with the British Foreign and Commonwealth Office to evacuate British and EU nationals from Wuhan, China, and later to evacuate British and Irish nationals from the quarantined cruise ship in Japan. We worked closely with Public Health England to ensure all protocol was in place and UK government medical professionals were also on-board the aircraft to assist the passengers and crew during the flight.
We have launched Air Partner Protect that allows you to safeguard your flights with us by mitigating risk, offering reassurance and guidance during the COVID-19 outbreak. We can offer tailored support in addition to our core charter offering and will help bespoke any solution to match your requirements. We continue to offer our range of charter services across Group Charter, Freight and Private Jets.