Do you have a background in either Initial or continuing Airworthiness and fancy a change of career? Do you want the opportunity to impart your knowledge onto the employees of some of the worlds’ leading companies in order to ensure safer skies via training, consultation and managed services? If so, this is your opportunity to make a real difference to the Aviation industry, as we are recruiting for permanent Consultants, who will be responsible for making a difference to customers across the Consulting, Training and Managed Services propositions. You will be pivotal to strategy delivery, continuous improvement of the portfolio and exploitation of the Baines Simmons proposition, products and services.
What you will be doing:
You will work closely with all internal and external stakeholders to deliver successful Consulting, Training and Managed Services proposition products and services as per the following key results areas:
1. Client Satisfaction
- Deliver against, manage and assure standards for technical delivery, reporting and investigating occasions where quality has been compromised
- Continuously improve the client experience through Quality Management System and feedback mechanisms
2. World-Leading Proposition
- Ensure products & services are developed, maintained & managed in accordance with standards and processes
- Support Product Development - continuous monitoring/ reporting of product health, industry best practice, customer feedback and competing products
- Support the development of products & services from ‘cradle to grave’
- Ensure all products are aligned with the Baines Simmons SMARRT MAP™ and are relevant, current & stimulating
- Ensure all products & services have a complete package that supports operations, BD, marketing and client needs
- Act as the Proposition Leader for a management system or Subject Matter Leader for an area of the proposition
3. Business Development
- Support BD with pre-sales meetings / calls to scope customer needs and propose solutions
- Feedback opportunities/ client intelligence in support of Account Management plans
- Contribute to BD and Marketing activity, content and opportunities
- Manage stakeholder relationships & promote collaborative working with colleagues building Trusted Advisor status with customers
- Gain understanding and market intelligence of current and future needs
4. Project & Programme Management
- Ensure successful and profitable client projects / programmes that deliver client satisfaction, reputational status to create further account growth
- Follow procedures/standards ensuring quality output, continuous improvement & effective business management
5. People Development
- Provide technical development plan support to the Head of Consulting & Training
- Conduct peer reviews and manage technical sign-off for Consultants to deliver products & services
- Provide mentoring & support to Consultants in support of their technical, professional & career development
- Contribute to technical competence development by driving and presenting CPD sessions
6. Ambassadorship and Thought Leadership
- Represent our company values, strategy & purpose at industry, regulatory & client events
- Lead, participate in & contribute to working groups that support industry improvement & regulatory enhancement
- Challenge the industry to drive world-leading thinking in support of the strategy
- Monitor and communicate changes in Industry and the market that will affect the business
- Provide subject specific output to support the sales and marketing plan, e.g. Proposition support, Thought Leadership Papers and articles on their given subject
- Be an ambassador for change, championing sustainable cultural and behavioural change
What we are Looking for:
You will have a passion for the aviation industry and for helping to make a real difference and to take the customer on a journey. You will also be able to convey complex information to the less technical and build trust and credibility with our customers. You will also have:
- Previous experience in initial or continuing air worthiness roles (e.g. aviation related production design, engineering or maintenance experience)
- A passion for making the skies a safer place
- Experience in, or a desire to provide training and consultation in your specialist area – training will be provided if you do not have experience
- Flexibility, with a willingness and ability to travel nationally and internationally to provide services
- Excellent communication skills
- A valid UK driving licence and a vehicle
- A customer focused approach to your work
- Excellent relationship and rapport building skills
- Excellent problem-solving skills
- A clear and logical approach
What We Offer:
- A competitive basic salary
- A car allowance
- Mileage reimbursements
- A pension Scheme
- A gym wellbeing allowance
- Generous holiday entitlement
- The opportunity for global travel – all reasonable expenses covered
- Money off and cash back offers on hundreds of retailers and service providers
- Key training, mentoring and ongoing support & development
- A fun and friendly working environment within an “open-door” office atmosphere
- Career development opportunities within a company that invests in people and their personal development
VacancyId
3066
Location
Fairoaks, Woking
Department
Baines Simmons
Closing date
31/05/2019 00:00:00
Email To
melissa.mckinley@airpartner.com