Travel Consultant

The role of the Travel Consultant is to support the Senior Travel Consultant and Travel Manager in ensuring that a seamless service is provided to both internal and external clients.

Job Accountabilities

• Provide support to the Travel Division in booking schedule service flights (predominly groups from the initial enquiry through to departure)
• Achieve targets set for each financial year
• Assist in the smooth running of the department
• Provide a first class service to clients and attain feedback
• Assist with the preparation of customer refunds
• Generate leads to increase the departments account portfolio
• Assist with overseeing groups off at Gatwick and Heathrow airport

Job Challenges

• Working towards proactively growing the business by increasing the number of active clients and turnover
• Commercial awareness – ‘Thinking outside of the box’

Job Knowledge, Skills & Experience

• Excellent understanding and knowledge of the travel industry and the changing markets within it
• IT Literate, proficient in Excel and Outlook
• Numerate
• Excellent team player
• Flexible approach and adaptable to change
• GDS and airfares knowledge, Amadeus preferred
• Geographical and airline knowledge is essential 
• Highly motivated and customer focused
• Ability to multi-task, prioritize pro-actively and work well under pressure to meet deadlines
• Excellent communication skills both written and verbal
• Extremely organised, with a high attention to detail
• Presentable with the confidence to meet clients, suppliers and conduct sales
• Understanding of booking group flights, ticketing and a sound knowledge of airline fare rules is an advantage

What We Offer

• Competitive basic salary
• An excellent variety of employee benefits and a generous holiday entitlement
• Opportunity for global travel
• Key training, mentoring and ongoing support & development

If you are looking for a new challenge with an exciting, fast moving, successful company, please send your CV to careers@airpartner.com

VacancyId 3041
Location Gatwick, West Sussex
Department Travel
Closing date 30/11/2018 01:00:00
Email To careers@airpartner.com